Shipping policy

At Amaana Wellness, we aim to process and deliver your order as efficiently as possible.

Order Processing

All orders are processed within 1–2 business days, excluding weekends and public holidays. Once your order has been dispatched, you will receive a confirmation email with tracking details where available.

Delivery Times

Delivery times vary depending on your location and selected shipping method. Estimated delivery times will be displayed at checkout. Please note that delivery times are estimates and may be affected by factors beyond our control, such as courier delays or peak periods.

Shipping Costs

Shipping costs are calculated at checkout based on your delivery address and order size. Any applicable charges will be clearly shown before you complete your purchase.

International Shipping

We ship to selected international destinations. International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the item price or shipping cost.

Tracking Your Order

Where tracking is available, you will receive a tracking number once your order has been dispatched. Please allow up to 24 hours for tracking information to update.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us and we will be happy to assist. While we work closely with our delivery partners, delays may occasionally occur.

Incorrect Delivery Details

Please ensure that your delivery address is entered correctly at checkout. Amaana Wellness cannot be held responsible for orders delayed or lost due to incorrect or incomplete address details provided by the customer.

Contact Us

If you have any questions regarding shipping or your order, please contact us:

Email: support@amaanawellness.com
Address:
Amaana Wellness
167–169 Great Portland Street
5th Floor
London, W1W 5PF
United Kingdom

Policy Updates

Amaana Wellness reserves the right to update or amend this Shipping Policy at any time. Any changes will be effective immediately upon posting.